Delivery and Returns

 We are delighted to announce that we have now opened a warehouse in the Republic of Ireland to improve delivery times and costs for our EU customers. 

Please note that workings days exclude weekends and public holidays in destination countries, and shipping times may be longer to remote areas. 

Please let us know if your package doesn’t arrive within 10 working days of placing your order. If your package does not arrive within this time frame, we will then investigate and either and advise you on the next steps.

Refunds and Returns

We have a 90 day no quibble returns policy. Get in touch with a member of our team who will help you with your return here. 

We've extended our policy as we know how tricky it can be to find a product that works well for someone's skin, so we want to give you the chance to make sure your purchase is right for you or your gift recipient without worrying.

However, if your product arrives broken or damaged please let us know within 14 days to ensure we are able to help with your request. Please contact us through our contact form and let us know your order number and the reason. We will send you out a returns form to send back with your order.